Online Marketplace Demo App
The Secure E-Commerce Platform
About
This online marketplace app facilitates a secure online marketplace environment where only verified, trusted merchants can sell on this platform.
Users and Goals
Use cases and stakeholders
Customers
- Verify identity of oneself as part of a secure marketplace ecosystem with e-KYC and ACDD
- Purchase from verified, trusted merchants who offer high quality products at better deals
- Personalise user experience by selecting product preferences and discounts
Merchants
- Verify identity as a trusted merchant to create a secure marketplace ecosystem with e-KYC and ACDD
- Provide customers who are seeking to purchase high quality products at better deals from verified, trusted merchants.
- Save on online advertisement to drive traffic, which mostly falls under the administrator of the online marketplace platform.
Administrators
- Facilitate an online marketplace to recruit verified, trusted merchants
- Facilitate an online marketplace for customers to buy from verified, trusted merchants
Market Opportunity
Percentage of digital payments out of all e-commerce transactions in Malaysia, with bank transfer as the highest payment method at 46%
0
%
Malaysia users between 16 and 64 years old already shopping online
0
%
Percentage of smartphone users in Malaysia using their device to shop online.
0
%
Percentage of mobile transactions made on apps in Malaysia, which is the most preferred commerce sales channel within the mobile category
0
%
Projected market value of Malaysia’s mobile commerce in 2023 at a CAGR of 19.7% from 2020.
USD
0
Billion
Timeframe 90% Malaysians expect their purchase to be delivered
4
week
App Features
- Customers
- Merchants
- Administrators
Online Marketplace Demo App for
Customers
Prepaid Card E-wallet
- Send money to and request money from peers or business partners
- Reload money using FPX or DuitNow
Rewards & Points System
- Redeem coupons, rebates, points and daily rewards through coins from merchants by app referral or giving a review
Pay to Merchants
- Send money to merchants for purchase
- Request money from merchants for refunds
- Pay using DuitNow QR, online banking using FPX, debit card or credit card
- Interact with this app preview
Online Marketplace Demo App for
Merchants
E-KYC and ACDD
- Authenticate identity of oneself against their captured NRIC or Passport with our AIV or Applicant's Identification and Verification
- Check a person or company’s background against our national and international negative reference database with our ACDD or Automated Customer Due Diligence
Acquire Payment
- Acquire payment using DuitNow QR, online banking using FPX, debit card or credit card
- Send funds out of E-wallet to bank account
- Send money to suppliers for purchase
- Request money from customers
Order Management
- Track and inform customers of status of orders such as their date of shipment and expected date of arrival
- Refund customers
Dashboard Analytics
- View total earnings, gross revenue, and details of sold items and orders received
- Update available products for sales
- Set coupons, rebates, points and daily rewards through coins for customers to redeem
- Interact with this app preview
Online Marketplace Demo App for
Administrators
Merchants Management
- Review and manage merchants’ personal details gathered from AIV and background checking details from ACDD with total sales, total refunds, items sold and other relevant details
Customer Enquiries
- View and manage customers’ preferred methods of payment, orders and other relevant information
Dashboard Analytics
- View total merchants, customers and sales performed
- Interact with this app preview
